Protocol Technologies Inc. is a premier provider of IT & Imaging solutions and support to the business community in the North Okanagan area. Providing a focus on “Making Technology Work”, we ensure that our customers are provided with innovative technology solutions delivered by a team of IT professionals.
Protocol Technologies Inc. is seeking to hire an Imaging Technician to join our photocopier and printer service team. If you are highly motivated, experienced, and possess excellent communications and customer service skills this may be the opportunity for you. The successful candidate will have experience with conducting repairs and maintenance of digital multifunction copiers and printers.
Work in a closely knit technical team to provide client support to our clients including such services as:
-Field preventative maintenance and repairs of digital copiers and printers
-Troubleshoot equipment malfunctions to determine cause and required repair.
-Onsite and shop repair of equipment that may require; complex disassembly, cleaning, parts replacement, testing and adjustments.
-Develop positive relationships with clients with effective communication
-Document and complete Service Orders
Requirements and Qualifications:
-Post-secondary diploma, degree or certificate is preferred
-Minimum 2 years’ experience related to technical repair of business equipment
-Preference will be given to applicants with Kyocera field repair experience.
-Applicants must possess some knowledge of computers and network connectivity
-Must have own transportation and Valid Class 5 Driver’s License
Protocol offers a competitive income and benefits package that includes medical, dental and disability coverage.
We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.
If you feel you qualify for the position please forward your resume with a cover letter to firstname.lastname@example.org quoting “Imaging Technician” in the subject line.