Quick Fix Guide To Troubleshooting Your PC
I often talk with customers who have too much work to do and not enough time to get it all done. So when a computer “glitch” happens they are often overcome with a sense of instant frustration. “I have to get this done and now my computer is not cooperating”
Thankfully, many of these distress calls can be resolved quickly. While it feels immensely frustrating to have your computer fail you when you need it most, many of the daily computer troubles we encounter can be resolved with relatively minor steps.
The next time you find yourself in front of a computer that just will not work, try walking through these simple steps to see if you can get your equipment back up and running quickly:
Problem: Your computer will not load to the Windows login screen and displays the error message; “Operating system not found.”
Solution: Try unplugging any external devices such as USB thumb drives or external hard drives, then restart the computer. Many times just eliminating the plugged in extras helps ensure your computer is only accessing the primary hard drive where the operating system is found.
Problem: Windows loads but I cannot login!
Solution: Ask yourself the following questions:
- Is my username and password correct? (It’s not unusual for a change in login information to be overlooked or forgotten)
- Did I make a spelling mistake? (This can be especially troublesome if you are unable to see the password characters as you type them)
- Check to see if the Caps Lock or Num Lock keys are on. (Common problem with laptops)
- Did I change my password recently? (Oh yeah…I changed it on Friday…now what was it again?)
Problem: I don’t know what is wrong with my computer. It’s just not working!
Solution: Many ‘glitches’ with windows updates, printers, and other software anomalies can be resolved by simply rebooting your computer.
Not all computer troubles can be so easily fixed. If none of these self-fixes work for you then take the next step and call your service provider. They will be able to help find a solution to your computer frustrations and get you back to work.
Blog posts by Russ Stubbs, Technical Analyst with Protocol Technologies